Shipping policy

At Steezia, our goal is to ensure your order reaches you quickly, safely, and in perfect condition. Below you’ll find everything you need to know about how we handle shipping and delivery.

Each order is carefully packed in durable boxes with internal protection to keep your items safe throughout transit. We work exclusively with trusted logistics partners to guarantee secure, efficient, and trackable delivery from our warehouse to your doorstep.

When will I receive my order?

Shipping Country Order handling time Transit time Price
Free Shipping UK 1 - 2 business days 3 to 5 business days Free
Priority Shipping UK 1 business day 3 to 5 business days £4.99

All orders are processed within 1 to 2 business days (Mon – Fri), after receiving your order confirmation email. You will receive another notification when your order has shipped.

Once your order has been shipped you will receive an email from us with a tracking number and a link to track your order. Typically, most orders are delivered within a transit period of 3 to 5 business days (Mon – Fri).

You can also get the latest status on your shipment by visiting our order tracking page at any time.

For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 6 business days ago and there is still no information on your tracking number, please email us here help@steezia.co.uk.

The shipping time are calculated by using business days and delays maybe caused by force major, natural disasters, inclement weather, public holidays, and factors out of our control.

If your order does not arrive in a timely manner or is held up in the carrier’s possession, please email us at help@steezia.co.uk.

We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly reach out to our customer support as soon as possible.

Changes on orders

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 hour of placing your order at help@steezia.co.uk, since our order system is automated.

Disclaimer

These policies are validated for Steezia and serve as the governing terms in the event of any dispute or claim. Please ensure you have read and understood them prior to making a purchase..

Need help ?

If you have any questions about our shipping policy, please don’t hesitate to contact us at help@steezia.co.uk. Our customer service team is always happy to assist you.